0800 599 9667

48 Hour Delivery

20 Year Warranty

Sustainable Living

Price Match Promise

OTHER QUESTIONS

RETURNS QUESTIONS: Q. Can I return my products if I have not used them?

A. We do offer a Mainland England and Wales return service for our products and can accept returns so long as they are in perfect condition. There may be a collection charge and a 20% restocking fee applied to any refund due, which will be £99.99 (+VAT) on any items which cannot be returned via a national parcel delivery service. Otherwise it will be at the customer’s expense to return the items to one of eComposite Products Storage Warehouse’s.

WARRANTY QUESTIONS: Q. Are my products covered and by what sort of warranty?

A. A limited manufacturer’s warranty is offered on all products listed on the eComposite Products Ltd website, which can be found here. These warranties will cover you in case of product failure under normal use and conditions, also from manufacturing defects. Please ensure you read the full product warranty carefully before purchasing.

DELIVERY QUESTIONS: Q. What is your standard delivery time?

A. Our standard delivery time is 48 hour turn round

DELIVERY QUESTIONS: Q. Can you do next day delivery?

A. We are able to offer next day delivery so long as your order is placed before noon but with an additional delivery charge may be incurred.

DELIVERY QUESTIONS: Q. Do you deliver to Scotland and Northern Ireland?

A. Yes we do deliver to Scotland and Northern Ireland, However, due to the cost of haulage, for longer items then additional charges will apply, the prices are calculated on our website for all of UK and Ireland, If your unsure please speak to the team to find out more.

DELIVERY QUESTIONS: Q. Do you deliver internationally?

A. We are able to delivery internationally and we do have warehouses in France, Spain and Portugal. Please call us on 01543 471348 if you require this service.